9 Reasons Your Small Business Should Be Using VoIP

When VoIP (Voice Over Internet Protocol) technology first hit the market, it was obvious that it was going to be a “game changer” just like when the internet first became available to the larger public. What wasn’t as obvious, was how much it would change small businesses and the communications landscapes.

Following are the nine reasons VoIP makes sense for your small business.


Super Affordable

The immense cost savings of VoIP has made it far easier to access long distance telephone services which were previously a premium service by many. These systems make long distance and a host of other phone options easily accessible to virtually any small business.

Multitude of Features

The affordability that VoIP offers is not simply for basic services. Most companies offer call waiting, call forwarding, voicemail and other services along with their phone service. You can package and bundle all sorts of features into your plan.

Choose Your Own Number

VoIP allows you to choose a number tied to a specific area code. So, if you are based out of Florida, but you do most of your business in New York, you could set up a number with a New York area code and appear as a local company to some of your clients.

Add Additional Lines Cheaply

A nice addition to a business is a toll-free number that allows customers to contact you without being charged for it. You can add 1-800 numbers to your account, and in some cases you can have unlimited lines.

Flexible Plans

Are you certain you will use a lot of time on the phone? If so, then you probably need a flat rate, unlimited plan. But, if you only do small amounts of business on the phone, it might be beneficial to go with a usage-based plan.

Expands With Your Needs

VoIP for business has dramatically increased in popularity not only because of its cost-saving ability, but because of its versatility. VoIP is virtually infinitely expandable, and will grow with your business.


One of the amazing features of VoIP is that it allows you to plug in an IP phone to their computer and make phone calls from virtually any part of the world that has a supporting internet connection.

Easy Set Up

If you remember the old analog phone systems, then you remember the pain it was to make upgrades. Now, with VoIP, if you already have high speed internet (and what business doesn’t?) then you are more than halfway set up for VoIP. Installing your system is a matter of making a connection through your modem, then connecting from the modem to your phone system. After booting it should run through a preparation and then you will be ready to start making calls.

Extremely Easy Upgrades

The ease of adaptability to handle newer functions makes this a no-brainer addition to any business. With business VoIP, one can take full advantage of its computer integration capabilities and add extra features with a click of a few buttons.

If you’re running a business and need to make sure you have a quick, reliable way to communicate with customers, the only real consideration you should be making is setting up a business VoIP system. With cost savings, reliability, flexibility, and easy set up, there’s no reason not to make the switch.


Jess Holmes is part of a team of writers and specializes in writing advice oriented pieces.

What do you think?

Written by guest




Are You Handling Non-conformances In The Workplace Correctly?

Advice For Businesses In Financial Hardship: How A CVA Can Help You